Deposit Policy
We truly value your booking and look forward to hosting you. Deposits help us secure fresh ingredients, schedule staff, and prepare your experience with care. If plans change, we kindly ask for at least 24 hours' notice so we can make your spot available to another guest. Without this notice, deposits are non-refundable as costs have already been incurred.
Why Deposits Are Required
- Deposits help us prepare fresh ingredients, schedule our team, and reserve your table just for you.
- They ensure fairness by preventing speculative bookings that block genuine guests.
- This practice is standard across the hospitality industry and protects the sustainability of our business.
Forfeiture of Deposits
Your deposit may be forfeited under the following circumstances:
- No-Shows or Incomplete Parties
- If any guest(s) do not arrive, the deposit for those guests will be forfeited.
- If your party is incomplete by the end of the grace period, your booking may be cancelled and deposits withheld.
- Late Cancellations
- Cancellations made with less than 24 hours' notice result in the loss of any deposits paid.
- This is because ingredients and staffing have already been arranged for your booking.
- Special Requests & Custom Orders
- Where special preparations, menus, or event setups have been requested, deposits are non-refundable if cancelled.
Additional Notes
- Deposits are applied toward your final bill if your booking is honored.
- In peak seasons, on holidays, or for large groups, stricter deposit requirements may apply.
- We appreciate your understanding, as these policies ensure we can continue offering you and all our guests the best possible dining experience.
Thank you for respecting our policy - it helps us serve you better and ensures every guest has the chance to enjoy their experience with us.
